ARTEMIS

Powering Successful Dealerships

ARTEMIS Demo Video

ARTEMIS Seamlessly Integrates Customer Analytics To An Online Customized Service Marketing & CX Platform.

Target

Target the right customer group utilizing deep analytics on Behavior Data

CONTACT & CONVERT

Relevant & personalized content delivered through multiple channels - Call Centre, Email, SMS

MEASURE

Track Service Marketing Effort & Satisfaction Across Network

Why ARTEMIS?

Maximize Service Revenue by converting your most valuable customers

Optimize Efforts required to fill service capacity every day

Drive Customer Engagement, Retention, Referral & Repurchase

1

INCREASE RETENTION

Improved customer retention across vehicle age groups.

4

POWER TO PREDICT

High accuracy in customer’s spend behavior prediction.

2

INCREASE REVENUE

Improved spend on Paid Maintenance Service per VIN.

5

IMPROVE VISIBILITY

Live MIS provides daily visibility into network-wide service marketing activities.

3

REDUCE EFFORT

Higher service conversion on reminder calls. Personalized messaging to target customers.

1

INCREASED RETENTION

Improved customer retention across vintage by upto 10%-15%

2

INCREASED REVENUE

Upto 25% improved spend on Paid Maintenance Service per VIN

3

REDUCED EFFORT

Upto 50% higher service conversion on calls. Personalized messaging to target customers.

4

POWER TO PREDICT

More accurate prediction of customer’s spend behavior per segment

5

IMPROVED VISIBILITY

Live MIS provides daily visibility into network-wide service marketing activities

ARTEMIS Key Features

Strong predictive analytics embedded in the platform engine based on customer behavior and spend propensity data.

Enables dealer / BDC staff to engage with customers with personalized recommendations and customizable workflows.

Easy to learn system and no special skills or prior knowledge required from dealer employees or BDC staff.

Comprehensive 360O unified customer view presented in a single dashboard. AI & ML based engine updates these profiles continuously.

Multiple contact channels with customers (call, email, text and more) with preference capture for future reference.

Comprehensive performance dashboard and reports to visualize the efforts and results achieved by the organization.

Intelligent and fully customizable allocation module to align staff competencies with customer profile.

All customer interactions and communications tracked. Easily available for customer follow-up, process audits and training purposes.

Bi-directional DMS / CRM Integration capability with extended list of filters to easily search and select one or more customers.

Detailed ARTEMIS Demo

Contact us for a complete demo of the product.

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